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Student Loans Company Delivery Strategy

In July 2006, Bill Rammell announced that the Student Loans Company (SLC) would become the national delivery organisation of a transformed student finance service which provides a higher quality of service, and is more convenient for the customer. The SLC is undergoing a programme of change to equip itself for its new role. As part of this we asked the Company to prepare a Delivery Strategy which sets out how it would deliver the policy objectives of DIUS and the Devolved Administrations. I received the final version of the Company's Delivery Strategy on 20 October 2008. It outlines what results the Company will deliver over the next three years, and the capacity and capability it will need to build, to ensure the effective delivery of the aspects of the student finance service for which it is now responsible. It also proposes the success measures that DIUS will use to hold the Company to account over its performance. I am going to place the SLC Delivery Strategy in the Libraries of the House of Commons and the House of Lords.