Written question asked by Stephen Timms (Labour) on Monday, 8 December 2014, in the House of Commons. It was due for an answer on Thursday, 11 December 2014 (named day). It was answered by Steve Webb (Liberal Democrat) on Thursday, 11 December 2014 on behalf of the Department for Work and Pensions.
Jobcentre Plus
- Question
-
To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect on claimants of the removal of telephones from Jobcentre Plus offices.
- Answer
-
We have replaced our Customer Access Phones with a new assisted service for claimants who attend the Jobcentre and are unable to access DWP services without our help.
The level of support we provide to those claimants identified as having complex needs and/or requiring additional support to access our services has not changed.
Secondary information
- Type
- Written question
- Reference
- 217675
- Session
- 2014-15
- Subjects
- Jobcentres Telephones
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2016-05-17 15:40:27 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2014-15/217675
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2014-15/217675
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2014-15/217675