Written question asked by Philip Boswell (Scottish National Party) on Tuesday, 17 January 2017, in the House of Commons. It was due for an answer on Thursday, 19 January 2017. It was answered by Damian Hinds (Conservative) on Tuesday, 24 January 2017 on behalf of the Department for Work and Pensions.
Work Programme
- Question
-
To ask the Secretary of State for Work and Pensions, whether a system exists for participants in the Work Programme to report mistreatment or other poor employment practices by employers in the Programme.
- Answer
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Providers are required to have effective, accessible complaints procedures available to all participants that individuals may use if they are unhappy with any aspect of the service from Work Programme providers.
Individuals who feel they have not received adequate support or are otherwise dissatisfied with their provider, are asked to raise their complaint directly with the provider through their formal complaints process. If individuals have exhausted the provider’s complaint process and are still unhappy they can escalate the issue to the Independent Case Examiner.
Secondary information
- Type
- Written question
- Reference
- 60432
- Session
- 2016-17
- Subjects
- Standards Work programme
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2017-01-24 13:42:26 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/60432
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/60432
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/60432