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Written question asked by Margaret Ferrier (Scottish National Party) on Thursday, 26 January 2017, in the House of Commons. It was due for an answer on Tuesday, 31 January 2017 (named day). It was answered by Damian Hinds (Conservative) on Tuesday, 31 January 2017 on behalf of the Department for Work and Pensions.


Jobcentres: Computers

Question

To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, what percentage of claims made online for (a) jobseeker's allowance and (b) universal credit are made using computer equipment at a jobcentre.

Answer

Internet devices in Jobcentre Plus offices provide a safe and secure environment for claimants to search for work and access a variety of DWPs services, including making a claim to UC and JSA.

Privacy of claimant’s information is our highest priority and Jobcentre Plus staff do not record specific data on use of Internet access devices at a local level.

This information is not centrally captured as an information requirement within the department.


Secondary information

Type
Written question
Reference
61902
Session
2016-17
Related items
Welfare Delivery
Thursday, 26 January 2017
Written statements
House of Commons
Subjects
Computers Jobseeker's allowance Jobcentres Internet Universal credit
Contains statistics
Yes
Link
View this Written question on www.parliament.uk