Written question asked by Andrew Smith (Labour) on Tuesday, 28 March 2017, in the House of Commons. It was due for an answer on Thursday, 30 March 2017. It was answered by Damian Hinds (Conservative) on Wednesday, 5 April 2017 on behalf of the Department for Work and Pensions.
Universal Credit: ICT
- Question
-
To ask the Secretary of State for Work and Pensions, what records his Department keeps of when the universal credit IT system is not functioning.
- Answer
-
The Department keeps records of all incidents where the UC IT system is not available for use, either by DWP staff or by customers where the services are delivered digitally. These records are held electronically in other systems specifically used to record and manage such incidents and provide information that allows the Department to track performance and continuously improve the quality of service it delivers.
Secondary information
- Type
- Written question
- Reference
- 69485
- Session
- 2016-17
- Subjects
- ICT Universal credit
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2017-05-31 17:14:12 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/69485
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/69485
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2016-17/69485