Written question asked by Lord Field of Birkenhead (Labour) on Tuesday, 17 October 2017, in the House of Commons. It was due for an answer on Friday, 20 October 2017 (named day). It was answered by Damian Hinds (Conservative) on Friday, 20 October 2017 on behalf of the Department for Work and Pensions.

Universal Credit: Internet

Question: To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 October 2017 to Question 105496, on universal credit: internet, how many new claimants log into their online journal after submitting a claim for universal credit within (a) 24 hours, (b) one week and (c) one month.

Answer

On average over the last 3 months the percentage of claimants logging onto their online Universal Credit journal after submitting a claim are:

(a) Within 24 hours = 19%

(b) Within one week = 67%

Secondary information

Type: Written question
Reference: 108172
Session: 2017-19
Related items: Universal Credit: Internet
Wednesday, 11 October 2017
Written questions
House of Commons
Subjects: Internet Universal credit
Contains statistics: Yes
Link: View this Written question on www.parliament.uk