Written question asked by Jim Cunningham (Labour) on Wednesday, 6 December 2017, in the House of Commons. It was due for an answer on Tuesday, 12 December 2017 (named day). It was answered by Damian Hinds (Conservative) on Tuesday, 12 December 2017 on behalf of the Department for Work and Pensions.
Jobcentres: Telephone Services
- Question
-
To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on jobcentre staff of outsourcing jobcentre telephony work to Capita
- Answer
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No representations have been received. The delivery of the scripted New Claim service by Capita allows Jobcentre staff to focus on helping customers into work.
Secondary information
- Type
- Written question
- Reference
- 117822
- Session
- 2017-19
- Subjects
- Jobcentres Telephone services Capita
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2017-12-12 12:48:35 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/117822
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/117822
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/117822