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Written question asked by Mohammad Yasin (Labour) on Monday, 4 June 2018, in the House of Commons. It was due for an answer on Thursday, 7 June 2018 (named day). It was answered by Lord Johnson of Marylebone (Conservative) on Thursday, 7 June 2018 on behalf of the Department for Transport.

East Midlands Trains: Compensation

Question

To ask the Secretary of State for Transport, what progress his Department has made on its negotiations with East Midlands Trains on compensation payments as a result of peak-time trains not stopping at Bedford.

Answer

In the case of journeys from north of Bedford during the peaks when trains are not stopping at Bedford, East Midlands Trains has introduced a temporary 50% reduction for season ticket holders and there is also a 25% reduction on anytime fares for those passengers who are affected by the introduction of the rail replacement bus service for the duration of this operation. Passengers who have already bought a season ticket for travel to Bedford should contact CSC.manager@eastmidlandstrains.co.uk to arrange a partial refund. The discount will automatically be applied to tickets bought after 20th May 2018.

In the case of journeys between Bedford and London during the peaks, Thameslink are providing two fast services per hour to mitigate the loss of EMT services. These services come with an equivalent journey time to the fast EMT services which have been removed. Each of these services provide direct access to Farringdon, City Thameslink, Blackfriars and London Bridge.

This is a temporary arrangement whilst we deliver the biggest upgrade to the Midland Main Line since it was completed in 1870 and which will help deliver enhanced services from 2020.

Secondary information

Type
Written question
Reference
149696
Session
2017-19
Subjects
Compensation East Midlands Trains
Link
View this Written question on www.parliament.uk