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Written question asked by Lord McCabe (Labour) on Wednesday, 1 May 2019, in the House of Commons. It was due for an answer on Tuesday, 7 May 2019. It was answered by Lord Sharma (Conservative) on Friday, 10 May 2019 on behalf of the Department for Work and Pensions.

Universal Credit: Private Rented Housing

Question

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 23 April to Question 243333, on Universal credit: private rented housing, what percentage of new claimants contact the Money and Pensions Service within three months of signing on to universal credit.

Answer

The requested information is not centrally collected by the Department.

The Money and Pension Service (MaPS) has replaced the three existing providers of government-sponsored financial guidance – the Money Advice Service, the Pensions Advisory Service and Pension Wise – which has brought together the provision of debt advice, money guidance and pension guidance for the first time, streamlining the services offered and reducing confusion for members of the public on who they should contact.

The new body delivers free and impartial financial guidance and a more streamlined service to members of the public providing easier access to the information and guidance.

From January to March 2019 around 9,300 individuals visited the Money Manager tool for Universal Credit claimants, hosted on the Money Advice Service website. Additionally, over the same period, The Money and Pension Service money guidance contact centre was contacted around 1,100 times regarding Universal Credit.

Secondary information

Type
Written question
Reference
249848
Session
2017-19
Related items
Universal Credit: Private Rented Housing
Tuesday, 23 April 2019
Written questions
House of Commons
Grouped for answer
Yes
Subjects
Landlords Private rented housing Universal credit
Link
View this Written question on www.parliament.uk