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Written question asked by Ronnie Cowan (Scottish National Party) on Thursday, 23 May 2019, in the House of Commons. It was due for an answer on Tuesday, 4 June 2019. It was answered by Justin Tomlinson (Conservative) on Friday, 7 June 2019 on behalf of the Department for Work and Pensions.


Department for Work and Pensions: Market Research

Question

To ask the Secretary of State for Work and Pensions, how many complaints her Department received on accessibility of market research and surveys for people with a disability in (a) 2017 and (b) 2018.

Answer

The Department for Work and Pensions does not have a central record of complaints relating to its research programme. Therefore, no data is available.

The DWP endeavours to deal with all complaints swiftly and with due consideration from the relevant researchers, with processes in place for complaints to be handled by contractors and the Department as appropriate.

The DWP uses the Research Marketplace Dynamic Purchasing System to contract its social research. All service providers registered on the System are obliged to operate within the stipulations of all prevailing disability legislation in operation within the UK.


Secondary information

Type
Written question
Reference
257776
Session
2017-19
Subjects
Complaints Disability Department for Work and Pensions Market research
Contains statistics
Yes
Link
View this Written question on www.parliament.uk