Written question asked by Christopher Chope (Conservative) on Wednesday, 12 June 2019, in the House of Commons. It was due for an answer on Monday, 17 June 2019 (named day). A holding answer was provided on Tuesday, 18 June 2019. A substantive answer was provided by Charles Walker (Conservative) on Thursday, 20 June 2019 on behalf of the Speaker's Committee for the Independent Parliamentary Standards Authority.
Members: Email
- Question
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To ask the hon. Member for Broxbourne, representing the Speaker's Committee for the Independent Parliamentary Standards Authority, what estimate he has made of the number of emails from hon. Members sent to IPSA in June 2019 that have not received a response within three days; and if he will make a statement.
- Answer
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IPSA has a key performance target to respond to 90 per cent of emails within five working days. Between 1 June and 13 June, IPSA responded to 88 per cent of the 563 emails received within this target. IPSA has recently brought in five temporary staff to help improve its response times following the introduction of a new finance, payroll and expenses system in April 2019.
Secondary information
- Type
- Written question
- Reference
- 263669
- Session
- 2017-19
- Subjects
- Email Members Independent Parliamentary Standards Authority
- Contains statistics
- Yes
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2019-06-20 13:58:25 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/263669
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/263669
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2017-19/263669