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Written question asked by Paul Williams (Labour) on Wednesday, 25 September 2019, in the House of Commons. It was due for an answer on Monday, 30 September 2019 (named day). It was answered by Matt Warman (Conservative) on Thursday, 3 October 2019 on behalf of the Department for Digital, Culture, Media and Sport.


101 Calls: Fees and Charges

Question

To ask the Secretary of State for Digital, Culture, Media and Sport, what recent assessments he has made of the barriers to 3 network customers connecting to the 101 service due to tariff issues.

Answer

The inclusion or exclusion of the 101 number from mobile phone plans is a decision made by individual telecom providers. Mobile phone customers can adjust their mobile phone settings, so they can ‘opt in’ to chargeable calls and use the 101 number. It is for telecom providers to provide this information to their customers in their plans.

The Home Office is removing charges for the 101 police non-emergency number, making the number free of charge for all members of the public from April 2020. The Policy for this sits with the Home Office.


Secondary information

Type
Written question
Reference
291112
Session
2017-19
Subjects
Fees and charges 101 calls Three
Link
View this Written question on www.parliament.uk