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Written question asked by Lord Hanson of Flint (Labour) on Monday, 28 October 2019, in the House of Commons. It was due for an answer on Wednesday, 30 October 2019. It was answered by Will Quince (Conservative) on Friday, 1 November 2019 on behalf of the Department for Work and Pensions.


Universal Credit

Question

To ask the Secretary of State for Work and Pensions, whether any research has been conducted on the number of home visits being proactively offered to vulnerable claimants of universal credit.

Answer

The Department are continuously reviewing and improving the services for vulnerable people who need to claim Universal Credit to ensure that it is supportive and responsive to their needs. Where claimants are unable to make or manage their claim on-line, telephone and face to face support is available. Where appropriate, home visits can be arranged for claimants when it is the most appropriate method of providing relevant support.


Secondary information

Type
Written question
Reference
6243
Session
2019-19
Subjects
Vulnerable adults Research Universal credit Home visits
Link
View this Written question on www.parliament.uk