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Written question asked by Afzal Khan (Labour) on Friday, 15 January 2021, in the House of Commons. It was due for an answer on Tuesday, 19 January 2021. It was answered by Guy Opperman (Conservative) on Thursday, 21 January 2021 on behalf of the Department for Work and Pensions.


Department for Work and Pensions: Email

Question

To ask the Secretary of State for Work and Pensions, whether she plans to take steps to enable the public to communicate with her Department by email.

Answer

Due to the risk of personal data being compromised through email, this service is restricted to general enquiries, however it is available as a reasonable adjustment on request.

For claimants with a disability or health condition who require email as they need information to be provided in an alternative format we can accept the security risk and allow use of email.


Secondary information

Type
Written question
Reference
138508
Session
2019-21
Subjects
Department for Work and Pensions Email
Link
View this Written question on www.parliament.uk