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Written question asked by Tanmanjeet Singh Dhesi (Labour) on Tuesday, 2 February 2021, in the House of Commons. It was due for an answer on Thursday, 4 February 2021. It was answered by Helen Whately (Conservative) on Monday, 29 March 2021 on behalf of the Department of Health and Social Care.


Coronavirus: Contact Tracing

Question

To ask the Secretary of State for Health and Social Care, what recent assessment he has made of the reasons why people are being provided with different self-isolation end dates by the NHS Track and Trace app and the NHS text messaging service.

Answer

There are a number of reasons why the NHS COVID-19 app’s isolation countdown may differ from what people have been told by NHS Test and Trace in England.

The COVID-19 app support website provides further advice at the following links:

https://faq.covid19.nhs.uk/article/KA-01147/en-us

https://faq.covid19.nhs.uk/article/KA-01146/en-us


Secondary information

Type
Written question
Reference
147980
Session
2019-21
Subjects
Software NHS Mobile phones Quarantine Coronavirus Contact tracing
Link
View this Written question on www.parliament.uk