Written question asked by Rachael Maskell (Labour) on Monday, 19 April 2021, in the House of Commons. It was due for an answer on Wednesday, 21 April 2021. It was answered by Luke Hall (Conservative) on Tuesday, 27 April 2021 on behalf of the Ministry of Housing, Communities and Local Government.

Parking: Fines

Question: To ask the Secretary of State for Housing, Communities and Local Government, what plans he has to ensure that car parking companies are held to account for fines issued in error to users.

Answer: My Department is working hard to improve standards in the private parking industry. Last year we launched public consultations on our proposals for the new Parking Code of Practice and Enforcement Framework, designed to ensure fairness across the board.

The Government published its response to its consultation on the Code Enforcement Framework on 20 March 2021, announcing a series of parking measures which will benefit motorists and encourage people to return to our high streets and town centres.

This includes the creation of a single independent appeals service for motorists to turn to if they want to contest a private parking charge and an Appeals Charter, which will protect motorists from charges that are unfair or issued in error.

Secondary information