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Written question asked by Jonathan Ashworth (Labour) on Thursday, 3 March 2022, in the House of Commons. It was due for an answer on Tuesday, 8 March 2022 (named day). It was answered by Mims Davies (Conservative) on Tuesday, 8 March 2022 on behalf of the Department for Work and Pensions.


Jobcentres: Training

Question

To ask the Secretary of State for Work and Pensions, how many and what proportion of work coaches have received mental health training.

Answer

Mental health training is available to all DWP staff who have contact with customers. This is designed to enable staff to respond appropriately to each customer’s issues. This learning is supplemented by point of need learning.

As at 28th February 2022, 20,076 Work Coaches and Work Coach Team Leader staff have completed the Mental Health training. That is a percentage of 74%. Overall 38,823 members of staff in customer contact roles have received the training.


Secondary information

Type
Written question
Reference
134019
Session
2021-22
Grouped for answer
Yes
Subjects
Jobcentres Mental health Training
Contains statistics
Yes
Link
View this Written question on www.parliament.uk