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Written question asked by John Howell (Conservative) on Thursday, 9 December 2021, in the House of Commons. It was due for an answer on Tuesday, 14 December 2021 (named day). A holding answer was provided on Tuesday, 14 December 2021. A substantive answer was provided by Maggie Throup (Conservative) on Monday, 10 January 2022 on behalf of the Department of Health and Social Care.


NHS Test and Trace: Telephone Services

Question

To ask the Secretary of State for Health and Social Care, whether he is aware of problems with the 119 helpline to resolve covid-19 vaccine data inaccuracies; and what steps he is taking to help people whose data is incorrect.

Answer

We are not aware of any specific issues. If an individual believes that their COVID-19 vaccine data is inaccurate, this can be resolved with the Vaccination Data Resolution Service (VDRS) via 119. The VDRS will contact the individual within 21 days. Where vaccine data does not appear on records in England, this will not prevent people from receiving a COVID-19 vaccine. Individuals affected can attend a walk-in site for either their booster or primary course of vaccination.


Secondary information

Type
Written question
Reference
90388
Session
2021-22
Subjects
Medical records Vaccination Telephone services Coronavirus NHS Test and Trace
Link
View this Written question on www.parliament.uk