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Written question asked by Jonathan Ashworth (Labour) on Friday, 17 March 2023, in the House of Commons. It was due for an answer on Wednesday, 22 March 2023 (named day). It was answered by Tom Pursglove (Conservative) on Wednesday, 22 March 2023 on behalf of the Department for Work and Pensions.


Employment: Chronic Illnesses and Disability

Question

To ask the Secretary of State for Work and Pensions, with reference to the Health and Disability White Paper, CP 807 published on 15 March 2023, (a) what plans he has to introduce a 'tell us once' service for DWP communications and (b) when he expects to roll out that service.

Answer

As we set out in the White Paper, we will transform customer notifications. Once a person tells us their preference, we will be able to share that across benefits services.

Transforming customer notifications is a highly complex process that is part of our wider service modernisation, and it is important that we take the time to get it right. We will make further announcements on customer notifications in due course.


Secondary information

Type
Written question
Reference
168045
Session
2022-23
Related items
Transforming Support: The Health and Disability White Paper
Wednesday, 15 March 2023
Command papers
House of Lords
House of Commons
Subjects
Disability Chronic illnesses Employment Pilot schemes
Link
View this Written question on www.parliament.uk