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Written question asked by James Wild (Conservative) on Thursday, 13 July 2023, in the House of Commons. It was due for an answer on Monday, 17 July 2023. It was answered by Stuart Andrew (Conservative) on Thursday, 20 July 2023 on behalf of the Department for Culture, Media and Sport.


Gambling: Ombudsman

Question

To ask the Secretary of State for Culture, Media and Sport, with reference to section four of the White Paper entitled High stakes: gambling reform for the digital age, what progress her Department has made on establishing an ombudsman to rule on social responsibility complaints.

Answer

As set out in the Gambling White Paper, the Government is working with industry and all stakeholders to establish an appropriate ombudsman that can adjudicate complaints relating to social responsibility or gambling harm where an operator is not able to resolve these.

We expect the ombudsman to be operational and accepting cases by summer 2024.


Secondary information

Type
Written question
Reference
193993
Session
2022-23
Related items
High Stakes: Gambling Reform for the Digital Age
Thursday, 27 April 2023
Command papers
House of Commons
House of Lords
Subjects
Gambling Ombudsman
Link
View this Written question on www.parliament.uk