Written question asked by Tulip Siddiq (Labour) on Friday, 24 June 2022, in the House of Commons. It was due for an answer on Tuesday, 28 June 2022. It was answered by Chris Philp (Conservative) on Tuesday, 5 July 2022 on behalf of the Department for Digital, Culture, Media and Sport.

BetIndex: Insolvency

Question: To ask the Secretary of State for Digital, Culture, Media and Sport, if her Department will make an assessment of the potential merits of offering non-financial redress to people affected by the collapse of BetIndex, the operators of Football Index.

Answer: The Government appreciates the significant impact that the collapse of the novel gambling product Football Index had on former customers. We recognise the frustration and anger that this situation has caused and the hardship that some people have suffered as a result. However, there is no compensation scheme for losses caused by a gambling firm ceasing to operate and the government does not think it would be appropriate to use public funds for these purposes. We are not aware of requests for non-financial redress or what form that might take.

Secondary information