Skip to main content

Written question asked by Mary Kelly Foy (Labour) on Wednesday, 13 July 2022, in the House of Commons. It was due for an answer on Monday, 18 July 2022 (named day). It was answered by Guy Opperman (Conservative) on Monday, 18 July 2022 on behalf of the Department for Work and Pensions.


Pension Credit

Question

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 12 July 2022 to Question 32578 on Pension Credit, what recent steps her Department has taken to help ensure that (a) claims and (b) enquiries for Pension Credit are processed in a reasonable time.

Answer

The media campaign continues to reach those who may be entitled to Pension Credit and has had a significant impact on the number of claims the Department has received. This has the Department’s full attention with options. To ensure we provide the right service to these customers additional resource is being deployed and increased digital automation will take place in the coming weeks which will speed up processing time further.


Secondary information

Type
Written question
Reference
36119
Session
2022-23
Related items
Pension Credit
Tuesday, 12 July 2022
Written questions
House of Commons
Subjects
Pension credit
Link
View this Written question on www.parliament.uk