Written question asked by David Jones (Conservative) on Friday, 15 March 2024, in the House of Commons. It was due for an answer on Wednesday, 20 March 2024 (named day). It was answered by Huw Merriman (Conservative) on Wednesday, 20 March 2024 on behalf of the Department for Transport.
Avanti West Coast: Standards
- Question
-
To ask the Secretary of State for Transport, whether his Department is taking steps with Avanti West Coast to improve the standard of customer service provided by that company.
- Answer
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The Department meets with Avanti West Coast regularly to discuss its performance, across all areas including Customer Experience, and where improvement is required. Over the next few months Avanti West Coast is working to introduce a brand-new fleet of electric and bi-mode Hitachi trains offering more space and a quieter journey for passengers along the North Wales mainline.
Secondary information
- Type
- Written question
- Reference
- 18875
- Session
- 2023-24
- Subjects
- Standards Avanti West Coast
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2024-03-20 16:20:57 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/18875
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/18875
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/18875