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Written question asked by Baroness Harman (Labour) on Monday, 18 March 2024, in the House of Commons. It was due for an answer on Thursday, 21 March 2024 (named day). It was answered by Mike Freer (Conservative) on Thursday, 21 March 2024 on behalf of the Ministry of Justice.


Crown Court: Snaresbrook

Question

To ask the Secretary of State for Justice, whether Snaresbrook Crown Court has customer service targets for dealing with (a) incoming calls and (b) written correspondence.

Answer

Snaresbrook Crown Court aims to respond to email correspondence within five-working days of receipt, but have no other local targets in place.


Secondary information

Type
Written question
Reference
18951
Session
2023-24
Related items
Crown Court: Snaresbrook
Monday, 15 April 2024
Written questions
House of Commons
Subjects
Correspondence Crown Court Standards Telephone services Snaresbrook
Link
View this Written question on www.parliament.uk