Written question asked by Jonathan Edwards (Independent (affiliation)) on Friday, 19 April 2024, in the House of Commons. It was due for an answer on Wednesday, 24 April 2024 (named day). It was answered by Amanda Solloway (Conservative) on Wednesday, 24 April 2024 on behalf of the Department for Energy Security and Net Zero.
Energy Ombudsman
- Question
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To ask the Secretary of State for Energy Security and Net Zero, whether she has made an assessment of the potential merits of increasing the enforcement powers of the Energy Ombudsman.
- Answer
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Ofgem, the independent regulator, is responsible for compliance and enforcement of license conditions.
As an Alternative Dispute Resolution scheme, the Energy Ombudsman does not have the enforcement powers of Ofgem does. The Energy Ombudsman can however tell suppliers to take practical action, make an apology, offer financial awards up to £10,000, and make recommendations to prevent an issue from happening again. Energy suppliers are legally bound to implement decisions made by the Ombudsman.
Secondary information
- Type
- Written question
- Reference
- 22717
- Session
- 2023-24
- Subjects
- Enforcement Energy Ombudsman
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2024-04-24 12:48:41 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/22717
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/22717
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/22717