Written question asked by Margaret Greenwood (Labour) on Friday, 3 May 2024, in the House of Commons. It was due for an answer on Wednesday, 8 May 2024. It was answered by Jo Churchill (Conservative) on Tuesday, 14 May 2024 on behalf of the Department for Work and Pensions.
Universal Credit
- Question
-
To ask the Secretary of State for Work and Pensions, how many and what proportion of Jobcentres will be offering face-to-face support for legacy benefit claimants required to transfer to Universal Credit; and which ones will be offering that support.
- Answer
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We currently provide assistance and support through a variety of channels, including face to face in all of our jobcentres across the United Kingdom.
We have a dedicated team in place to support customers in receipt of a Migration Notice to transition to Universal Credit including a dedicated telephone line for queries.
We continue to learn what we need to put in place for customers receiving a Migration Notice to support their transition to Universal Credit.
Secondary information
- Type
- Written question
- Reference
- 24763
- Session
- 2023-24
- Grouped for answer
- Yes
- Subjects
- Advisory services Jobcentres Universal credit
- Contains statistics
- Yes
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2024-05-14 17:43:23 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/24763
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/24763
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/24763