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Written question asked by Matt Western (Labour) on Tuesday, 28 November 2023, in the House of Commons. It was due for an answer on Thursday, 30 November 2023. It was answered by Robert Jenrick (Conservative) on Wednesday, 6 December 2023 on behalf of the Home Office.


Biometric Residence Permits

Question

To ask the Secretary of State for the Home Department, what the recent technical issue with the processing and issuing of Biometric Resident Permits has been; what steps his Department is taking to resolve that issue; and what estimate he has made of when that work will be complete.

Answer

Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.

Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.

For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.


Secondary information

Type
Written question
Reference
4240
Session
2023-24
Subjects
Biometric residence permits
Link
View this Written question on www.parliament.uk