Written question asked by Baroness Coffey (Conservative) on Thursday, 14 December 2023, in the House of Commons. It was due for an answer on Monday, 18 December 2023. It was answered by Charles Walker (Conservative) on Monday, 8 January 2024 on behalf of the House of Commons Commission.
Stationery: Procurement
- Question
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To ask the hon. Member for Broxbourne, representing the House of Commons Commission, what assessment the Commission has made of the (a) timeliness and (b) quality of service delivery of the designated stationery supplier.
- Answer
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The House Service manages a contract with Banner for the provision of both general and bespoke stationery for Members and staff of both Houses. It monitors Banner’s service through regular performance meetings and by reviewing performance metrics provided by Banner. The contract includes a dedicated account manager and a customer care hotline.
Members can purchase stationery from other providers. The contract with Banner enables them to charge any purchases from Banner to their IPSA funded account.
The contract with Banner was procured from the Cabinet Office’s agency, Crown Commercial Service (CCS), during 2021 and will be due for re-tendering during 2024.
In my capacity as a Commissioner, I shall make representations to the House Administration asking that it looks at Banner’s service delivery, when the House returns from the Christmas recess.
Secondary information
- Type
- Written question
- Reference
- 7039
- Session
- 2023-24
- Subjects
- House of Commons Procurement Standards Stationery
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2024-01-08 12:02:42 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2023-24/7039
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