Written question asked by Caroline Dinenage (Conservative) on Monday, 9 December 2024, in the House of Commons. It was due for an answer on Wednesday, 11 December 2024. It was answered by Chris Bryant (Labour) on Tuesday, 17 December 2024 on behalf of the Department for Science, Innovation and Technology.
Voice over Internet Protocol: Gosport
- Question
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To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential impact of the migration of analogue phone lines to digital voice over internet protocol on elderly people in Gosport.
- Answer
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The Government recognises that some customers may face heightened risks during the migration from the analogue landline network to voice over internet protocol and my officials and I have worked hard since the election on mitigating risks to vulnerable people across the country. On 18 November 2024, the Department published guidance for communication providers on how to identify and support these customers when their landline migrates.
The Department also published a checklist of activities that communication providers must take before migrating customers to voice over internet protocol without their active consent. We expect providers to meet the safeguards set out in this checklist to keep customers safe throughout the migration.
Secondary information
- Type
- Written question
- Reference
- 18528
- Session
- 2024-26
- Subjects
- Older people Gosport Voice over internet protocol
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2025-09-05 19:43:37 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-25/18528
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