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Written question asked by Tom Morrison (Liberal Democrat) on Wednesday, 17 December 2025, in the House of Commons. It was due for an answer on Monday, 5 January 2026. It was answered by Karin Smyth (Labour) on Monday, 5 January 2026 on behalf of the Department of Health and Social Care.


Health Services: Standards

Question

To ask the Secretary of State for Health and Social Care, whether he will have discussions with Cabinet colleagues on the potential merits of extending the Civility Saves Lives initiative to other public-facing services, including Jobcentre Plus and local authority housing departments.

Answer

The Civility Saves Lives initiative highlights the importance of behaviours in the workplace and the impact that rudeness can have on performance, wellbeing, and patient safety. It is a movement created by healthcare professionals, rather than a national initiative developed and rolled out by the Department or NHS England.

There are currently no plans to discuss the initiative with colleagues in other Government departments.


Secondary information

Type
Written question
Reference
101279
Session
2024-26
Subjects
Health services Public sector Standards
Link
View this Written question on www.parliament.uk