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Written question asked by Elsie Blundell (Labour) on Tuesday, 27 January 2026, in the House of Commons. It was due for an answer on Thursday, 29 January 2026. It was answered by Ian Murray (Labour) on Friday, 6 February 2026 on behalf of the Department for Science, Innovation and Technology.


Electronic Government: Proof of Identity

Question

To ask the Secretary of State for Science, Innovation and Technology, whether her Department made an assessment of the potential impact of using the Gov.uk One Login to verify identity on people who (a) do not have photo ID and (b) are visually impaired.

Answer

Inclusion is at the heart of GOV.UK One Login. The service provides multiple ways for users to prove their identity, including a no photo ID route which involves answering security questions.

GDS regularly tests designs with disabled users, including visually impaired users, where tests are performed with assistive technology.Our accessibility statement is available at: https://www.gov.uk/guidance/govuk-one-login-app-accessibility-statement.

We have a Public Sector Equality Duty (PSED) assessment, which examines the impacts of the service on the different protected characteristics and establishes mitigations where necessary.


Secondary information

Type
Written question
Reference
108880
Session
2024-26
Subjects
Photographs Proof of identity Electronic government Visual impairment
Link
View this Written question on www.parliament.uk