Written question asked by Suella Braverman (Reform UK) on Tuesday, 3 March 2026, in the House of Commons. It was due for an answer on Thursday, 5 March 2026. It was answered by Emma Hardy (Labour) on Wednesday, 11 March 2026 on behalf of the Department for Environment, Food and Rural Affairs.
Ofwat: Public Relations
- Question
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To ask the Secretary of State for Environment, Food and Rural Affairs, whether she has had discussions with OFWAT regarding the accessibility of its public contact channels; and what steps are being taken to ensure that members of the public receive timely responses to enquiries.
- Answer
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Customers can contact Ofwat by phone, post, email and via the website. Ofwat’s Customer Enquiries and Disputes (CED) team has worked hard over the past year to improve the timeliness of responses to customers which was impacted by increased contacts to Ofwat last year.
Secondary information
- Type
- Written question
- Reference
- 117328
- Session
- 2024-26
- Subjects
- Ofwat Standards Public relations
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2026-03-11 16:46:38 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117328
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117328
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117328