Written question asked by Jim McMahon (Labour) on Wednesday, 4 March 2026, in the House of Commons. It was due for an answer on Monday, 9 March 2026 (named day). It was answered by Stephen Timms (Labour) on Monday, 9 March 2026 on behalf of the Department for Work and Pensions.
Social Security Benefits: Advisory Services
- Question
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To ask the Secretary of State for Work and Pensions, if he will take steps to include a prominent message prior to starting the benefits claim process online, in print, and by phone to make it clear that free, independent support is available through organisations such Citizens Advice and for claimants to avoid companies who charge for the same support.
- Answer
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Free help and support in applying for Universal Credit is available from Citizens Advice and Citizens Advice Scotland. Free help and support for claiming other DWP benefits is widely available, including on GOV.UK, from the Department itself, and from organisations such as Age UK. There is no need for claimants to pay for advice and support with benefit applications.
Secondary information
- Type
- Written question
- Reference
- 117822
- Session
- 2024-26
- Subjects
- Advisory services Social security benefits
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2026-03-09 16:18:18 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117822
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117822
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/117822