Written question asked by Lincoln Jopp (Conservative) on Monday, 9 March 2026, in the House of Commons. It was due for an answer on Thursday, 12 March 2026 (named day). It was answered by Ian Murray (Labour) on Monday, 16 March 2026 on behalf of the Department for Science, Innovation and Technology.
Government Departments: Artificial Intelligence
- Question
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To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of GOV.UK AI assistant pilot developed with Anthropic on (a) user satisfaction, (b) call centre volumes, and (c) accuracy of information provided to citizens.
- Answer
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The pilot of the GOV.UK AI assistant is currently being undertaken by GDS and will be concluding soon. We will then evaluate the concept to inform future development of the concept.
At this stage, the pilot is about learning and understanding the potential value of the technology for citizens in helping them get through complex life events. We will be considering accuracy and value as part of the final reporting on this pilot.
Secondary information
- Type
- Written question
- Reference
- 119139
- Session
- 2024-26
- Subjects
- Government departments Procurement Standards Artificial intelligence Anthropic
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2026-03-16 16:51:32 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-26/119139
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