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Written question asked by Suella Braverman (Reform UK) on Wednesday, 25 March 2026, in the House of Commons. It was due for an answer on Monday, 13 April 2026. It was answered by Sarah Sackman (Labour) on Monday, 13 April 2026 on behalf of the Ministry of Justice.


Small Claims: Electronic Government

Question

To ask the Secretary of State for Justice, what evaluation his Department has undertaken of the effectiveness of digital court reform programmes in ensuring timely, fair and transparent case management for small claims.

Answer

The Department published its evaluation of the Online Civil Money Claims service on 11 September 2025, available on GOV.UK at: HM Courts & Tribunals Service Reform: Digital Services Evaluation - GOV.UK. This evaluation included assessments of case timeliness, equality outcomes and perceptions of fairness, and user experiences of and trust in case management.


Secondary information

Type
Written question
Reference
123641
Session
2024-26
Subjects
Electronic government Reform Small claims
Link
View this Written question on www.parliament.uk