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Written question asked by Helen Maguire (Liberal Democrat) on Monday, 10 November 2025, in the House of Commons. It was due for an answer on Wednesday, 12 November 2025. It was answered by Stephen Kinnock (Labour) on Monday, 17 November 2025 on behalf of the Department of Health and Social Care.


Ophthalmic Services: Learning Disability

Question

To ask the Secretary of State for Health and Social Care, what steps his Department has taken to help support people with learning difficulties to access eye appointments.

Answer

All optometrists are expected to be aware of, and comply with, the General Optical Councils standards of practice, which requires optometrists and dispensing opticians to communicate with patients in a way that they can understand. Guidance issued by the College of Optometrists also sets out that when examining patients with learning difficulties, optometrists should use tests that are appropriate to the patient’s needs.

NHS England is also rolling out a Reasonable Adjustment Digital Flag which supports health and care staff to tailor care in line with the specific reasonable adjustment a person needs, including any needs in relation to their learning difficulty. The flag allows health and care staff to easily see and share the adjustments needed for that person to access services equally, such as longer appointments, easier-to-read communication, or different booking methods. This is in addition to the requirement for all National Health Service organisations to comply with the Accessible Information Standard and ensure that people with a disability, impairment, or sensory loss can access information they can easily read and understand.


Secondary information

Type
Written question
Reference
89299
Session
2024-26
Subjects
Access Learning disability Ophthalmic services
Link
View this Written question on www.parliament.uk