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Small Claims: Judgements

Answer

Money Claim Online (MCOL) is an online service that enables claimants to issue claims, to request judgment and to request a warrant of control. It does not provide an end-to-end online journey, and some actions must be undertaken using paper-based processes. Once a claim has dropped offline, claimants can still access the claim on MCOL, but it will not contain information on any further progress – this can be gained by contacting the local county court or Civil National Business Centre (CNBC). HMCTS’ newer digital platform, Online Civil Money Claims, offers a full end to end digital journey for defended cases to the point of judgment, with the ability to progress, respond and review case history 24/7.

Variation Orders can be applied for by someone with a judgment against them who wishes to vary the terms of that order. They are a post-judgment process, with the application and subsequent order being made on paper and sent to both parties by post. This action is not processed through or recorded on MCOL.

There is a limited number of documents that can be filed by defendants through MCOL. Similarly, the only applications that can be filed through MCOL are applications to set aside judgment. Any other documents or applications must be filed on paper to either the CNBC or local county court. HMCTS processes submissions and applications in order of receipt. They are not prioritised based on the party that filed them.

There are several different types of applications which can be made during a money claim, and they have different processing times. The term ‘submissions’ is broad and can refer to any number of documents submitted by either party. The weekly performance data for the CNBC can be found here: Weekly performance national business centre updated 17 June 2026 - GOV.UK.

Secondary information

Type

Written question

Reference

10487

Session

2026-27

Grouped for answer

Yes

Subjects

Judgements Small claims

Link

View this Written question on www.parliament.uk