Written question asked by Andrew Snowden (Conservative) on Thursday, 18 June 2026, in the House of Commons. It was due for an answer on Monday, 22 June 2026. It was answered by Josh MacAlister (Labour) on Friday, 26 June 2026 on behalf of the Department for Education.

Students: Loans

Question: To ask the Secretary of State for Education, what assessment she has made of the potential impact of technical errors affecting Plan 2 loan balances administered by the Student Loans Company on borrowers; and how many borrowers have been affected.

Answer

The two technical errors relating to plan 2 affected 71,000 students and meant 41,000 were not charged enough interest, and 30,000 were charged too much interest.

Accounts have now been corrected, meaning that 41,000 students have had their balance increase, and 30,000 have had their balance decrease but regular repayment amounts will remain unchanged.

Of the 30,000 accounts which will see their balance decrease, over 3,000 students who have paid off their loans will receive a refund.

Secondary information

Type: Written question
Reference: 11240
Session: 2026-27
Subjects: Maladministration Loans Students
Link: View this Written question on www.parliament.uk

Students: Loans

Secondary information

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