Written question asked by Vikki Slade (Liberal Democrat) on Tuesday, 23 June 2026, in the House of Commons. It was due for an answer on Monday, 29 June 2026 (named day). It was answered by Stephen Timms (Labour) on Monday, 13 July 2026 on behalf of the Department for Work and Pensions.

Motability: Rural Areas

Question: To ask the Secretary of State for Work and Pensions, pursuant to the answer of 9 June 2026 to Question 5478 on Motability: South West, if he will take steps with Motability Foundation to introduce (a) exemptions to the reduced Motability mileage allowances and (b) smaller reductions to the Motability mileage allowance for disabled people living in rural areas.

Answer

On 8 July Motability announced an exceptions process for those who exceed the new mileage limit for journeys made for healthcare, education and employment. The customer will need to evidence this extra mileage. This exception process is in line with Finance Conduct Authority (FCA) expectations, and any customer can request an exception at any point of the lease lifecycle. More information and how to apply can be found on the Motability website.

The Motability Scheme is operated independently of Government. Decisions about eligibility, lease terms, mileage allowances and support arrangements are matters for Motability. The Government's role is to provide qualifying disability benefits that customers may choose to use to access the Scheme.

Secondary information

Type: Written question
Reference: 12364
Session: 2026-27
Related items: Motability: South West
Tuesday, 9 June 2026
Written questions
House of Commons
Subjects: Motability Rural areas Mileage allowances
Contains statistics: Yes
Link: View this Written question on www.parliament.uk

Motability: Rural Areas

Secondary information

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