Parliamentary Search

Written question asked by Edward Morello (Liberal Democrat) on Friday, 28 August 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by Diana Johnson (Labour) on Wednesday, 9 September 2026 on behalf of the Department of Health and Social Care.

Parliamentary and Health Service Ombudsman

Question

To ask the Secretary of State for Health and Social Care, what assessment she has made of the adequacy of the experience of constituents in West Dorset using the Parliamentary and Health Service Ombudsman to resolve complaints against public bodies.

Answer

The Parliamentary and Health Service Ombudsman (PHSO) is an independent body, accountable to Parliament. The work and performance of the PHSO is scrutinised by the Public Administration and Constitutional Affairs Committee.

Where complainants in West Dorset, as well as all regions of the country, are dissatisfied with decisions made by the PHSO they are entitled to understand how those decisions were reached. The PHSO’s Service Charter includes the commitment to explain its decisions and recommendations and how it reached them.

Secondary information

Type
Written question
Reference
25052
Session
2026-27
Subjects
Complaints Public bodies Standards Parliamentary and Health Service Ombudsman West Dorset
Link
View this Written question on www.parliament.uk