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Written question asked by Ben Coleman (Labour) on Wednesday, 9 September 2026, in the House of Commons. It was due for an answer on Friday, 11 September 2026. It was answered by Stephen Timms (Labour) on Tuesday, 15 September 2026 on behalf of the Department for Work and Pensions.


Social Security Benefits: Appeals

Question

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that decision makers progress Mandatory Reconsideration cases in a timely manner; and whether the Department collects data on the number of cases outstanding beyond specified timescales.

Answer

Mandatory Reconsiderations (MRs) are considered in date order. There are no specified timescales for clearing MRs. Each application is then dealt with without delay – with the quality and not speed of the decision underpinning the department’s approach.

We are recruiting more decision makers to MRs to ensure decisions are made in as timely manner as possible.


Secondary information

Type
Written question
Reference
28614
Session
2026-27
Subjects
Appeals Social security benefits
Link
View this Written question on www.parliament.uk