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Written question asked by Melanie Onn (Labour) on Wednesday, 20 May 2026, in the House of Commons. It was due for an answer on Monday, 1 June 2026. It was answered by Kate Dearden (Labour) on Friday, 5 June 2026 on behalf of the Department for Business and Trade.

Internet: Subscriptions

Question

To ask the Secretary of State for Business and Trade, what discussions he has had with technology companies on automatically renewed subscriptions for services and the ease of cancellation of those subscriptions.

Answer

The Digital Markets, Competition and Consumers Act 2024 sets out new consumer protection rules for subscription contracts. Once the rules are in force, traders will have to provide clear information about subscription contracts before a consumer signs up, ensure that arrangements to exit the contract are straightforward, and provide a 14-day cooling-off period after a 12month+ contract or trial auto-renews.

Secondary legislation is required to implement the regime. We consulted on proposals and the Government Response can be found here: Consultation on the implementation of the new subscription contracts regime - GOV.UK

My officials and I have engaged with businesses from across the economy, including technology companies, and will continue to do so in advance of the new rules coming into force.

Secondary information

Type
Written question
Reference
3423
Session
2026-27
Transferred
Yes
Subjects
Internet Subscriptions
Link
View this Written question on www.parliament.uk