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Written question asked by Lord Hunt of Kings Heath (Labour) on Tuesday, 20 October 2015, in the House of Lords. It was due for an answer on Tuesday, 3 November 2015. It was answered by Lord Prior of Brampton (Conservative) on Wednesday, 28 October 2015 on behalf of the Department of Health.


NHS 111: East Midlands

Question

To ask Her Majesty’s Government what assessment they have made of the safety of the NHS 111 service in the East Midlands.

Answer

The commissioning of NHS 111 services is led by local clinical commissioning groups (CCGs). The safety and effectiveness of NHS 111 services are subject to constant review by commissioners, who monitor performance and investigate complaints and clinical incidents through existing clinical governance arrangements. In addition the services are subject to inspection by the Care Quality Commission.



NHS England advises that it has asked local CCGs to conduct a full investigation into recent serious allegations about the NHS 111 service in the East Midlands. This investigation is being coordinated by North Derbyshire CCG, and NHS England will continue to maintain oversight of progress. The investigation report is due at the beginning of December.


Secondary information

Type
Written question
Reference
HL2778
Session
2015-16
Related items
NHS 111: East Midlands
Thursday, 17 December 2015
Written questions
House of Lords
Subjects
East Midlands Safety NHS 111
Link
View this Written question on www.parliament.uk