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Written question asked by Baroness Lister of Burtersett (Labour) on Wednesday, 7 December 2016, in the House of Lords. It was due for an answer on Wednesday, 21 December 2016. It was answered by Lord Freud (Conservative) on Wednesday, 14 December 2016 on behalf of the Department for Work and Pensions.


Universal Credit

Question

To ask Her Majesty’s Government what progress they have made in reducing the universal credit decision backlog referred to in paragraph 2.27 of the NAO report Benefit Sanctions, and what proportion of universal credit decisions took longer than (1) 28 working days, and (2) three working days, in the latest month for which statistics are available.

Answer

The Universal Credit Decision position is significantly improved and by January, it is anticipated the volume of outstanding sanction decisions would take 5 working days to clear.

We do not currently have data to indicate performance by time band for Universal Credit Full Service or for 3 days. The information below relates to Universal Credit Live Service only as a result.

Of the 25,154 decisions made in October 2016, 7789 (31.0%) were made in 0-5 working days. 14,705 (58.5%) were made in a timeframe exceeding 28 working days.


Secondary information

Type
Written question
Reference
HL3926
Session
2016-17
Subjects
Disqualification Universal credit
Contains statistics
Yes
Link
View this Written question on www.parliament.uk