Written question asked by Lord Mendelsohn (Labour) on Monday, 30 October 2017, in the House of Lords. It was due for an answer on Monday, 13 November 2017. It was answered by Lord Henley (Conservative) on Friday, 10 November 2017 on behalf of the Department for Business, Energy and Industrial Strategy.
Small Business Commissioner
- Question
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To ask Her Majesty's Government, further to the Written Answer by Lord Prior of Brampton on 19 October (HL1856), how long after the planned launch date of 1 October they expect the Small Business Commissioner complaints scheme to launch; and what marketing activity they are carrying out to ensure that small businesses are aware that complaints dating back to April 2017 may be made retrospectively, once the service has launched.
- Answer
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The Small Business Commissioner’s complaints handling service, dependent on secondary legislation, is expected to be launched by the end of the year, subject to the will of Parliament. The service will be supported by an advice website which is also planned to launch at the same time and will provide details on how complaints from small businesses will be dealt with.
The Commissioner, Paul Uppal, and his team are in the process of setting up the office and engaging across the business community and with stakeholders to raise awareness of the SBC service.
Secondary information
- Type
- Written question
- Reference
- HL2702
- Session
- 2017-19
- Related items
- Subjects
- Complaints Marketing Small businesses Small Business Commissioner
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2017-11-20 16:03:51 +0000
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/lords/2017-19/HL2702
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