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Written question asked by Lord Rennard (Liberal Democrat) on Friday, 14 November 2025, in the House of Lords. It was due for an answer on Friday, 28 November 2025. It was answered by Baroness Sherlock (Labour) on Friday, 28 November 2025 on behalf of the Department for Work and Pensions.

Access to Work Programme: Waiting Lists

Question

To ask His Majesty's Government whether any people with disabilities applying to the Access for Work scheme have been waiting nine months or more for their assessment; why the time needed for an assessment to the Access to Work scheme rose from an average of 56.9 days for the period April 2024–February 2025 to 84.6 days in February 2025; what plans they have to reduce the waiting time for such assessments; and what are the implications for challenging willingness to work.

Answer

Access to Work (AtW) provision data is provided at Access to Work statistics: April 2007 to March 2025 - GOV.UK, and relates to approvals and payments. The data details the number of people who have had AtW provision approved, the number of people who received at least one AtW payment, AtW expenditure and the annual payment per customer for AtW provision. It is broken down into several categories including financial year, type of provision, primary medical condition, region and others. At present, data on waiting times for assessments is not published.

Increased waiting times reflect growing demand for the AtW scheme. We are committed to reducing waiting times for claims. We have streamlined delivery practices and have increased the number of staff processing claims. We also prioritise customers starting a job in four weeks, or those whose existing grant requires renewal.

The Pathways to Work Green Paper launched a consultation on the future of Access to Work which has now concluded. We are considering responses to the consultation and will set out our plans in due course.

Secondary information

Type
Written question
Reference
HL11953
Session
2024-26
Subjects
Waiting lists Access to work programme
Link
View this Written question on www.parliament.uk