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Written question asked by Lord Harper (Conservative) on Tuesday, 17 March 2026, in the House of Lords. It was due for an answer on Tuesday, 31 March 2026. It was answered by Baroness Lloyd of Effra (Labour) on Tuesday, 31 March 2026 on behalf of the Department for Science, Innovation and Technology.


Freedom of Information: Complaints

Question

To ask His Majesty's Government what was the average time to resolve a complaint to the Information Commissioner's Office in respect of Freedom of Information requests, in each of the past 5 years.

Answer

The Information Commissioner’s Office have seen the average days to resolve or close an FOI complaint reduce over the past five years from 134 days in 2021/22 to 76 days in 2025/26 despite cases increasing from 5932 to 8337 over the same period. The ICO are now publishing this information on a monthly basis on their website.


Secondary information

Type
Written question
Reference
HL15654
Session
2024-26
Subjects
Complaints Freedom of information Information Commissioner's Office
Contains statistics
Yes
Link
View this Written question on www.parliament.uk