Written question asked by Lord Spellar (Labour) on Thursday, 21 May 2026, in the House of Lords. It was due for an answer on Friday, 5 June 2026. It was answered by Baroness Lloyd of Effra (Labour) on Friday, 5 June 2026 on behalf of the Department for Business and Trade.

Certification Officer: Complaints

Question: To ask His Majesty's Government how many cases were considered by the Certification Officer in the last year and in how many cases they upheld the complaint of the applicant.

Answer

Details of the cases considered by the Certification Officer, including those upheld, are published in the Certification Officer’s Annual Report.

In the 2024–25 reporting year, the Certification Officer issued formal decisions on 13 complaints, of which 1 was upheld.

For the 2025–26 reporting year, the Annual Report has not yet been published. However, the Certification Officer issued 15 formal decisions covering 46 complaints. Of these, 7 were upheld, 33 were not upheld, 4 were struck out, and 2 were dismissed following withdrawal.

Secondary information

Type: Written question
Reference: HL396
Session: 2026-27
Subjects: Complaints Trade unions Certification Officer
Contains statistics: Yes
Link: View this Written question on www.parliament.uk

Certification Officer: Complaints

Secondary information

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