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Written question asked by Lord Alton of Liverpool (Crossbench) on Monday, 1 June 2026, in the House of Lords. It was due for an answer on Monday, 15 June 2026. It was answered by Lord Hanson of Flint (Labour) on Monday, 8 June 2026 on behalf of the Home Office.

Police: Telephone Services

Question

To ask His Majesty's Government what assessment they have made of reports that a public service interpreter working for 101 made political remarks about China in a call with Hong Qi, a Chinese pro-democracy activist; and what action, if any, they plan to take.

Answer

Matters relating to the conduct of individual police officers, staff, or those working on behalf of the police are for the relevant police force to consider through established complaints procedures. It would therefore not be appropriate to comment on the detail of the case raised.

If an individual believes that a public service interpreter has acted inappropriately during a police interaction, they can make a complaint directly to the relevant police force or via the Independent Office for Police Conduct (IOPC).

Information on how to do so is available on the IOPC’s website at https://www.policeconduct.gov.uk/complaints/submit-a-complaint, including an online complaints form and guidance on the complaints process.

Secondary information

Type
Written question
Reference
HL420
Session
2026-27
Subjects
China Police Telephone services Translation services
Link
View this Written question on www.parliament.uk