Written question asked by Stephen Timms (Labour) on Thursday, 10 April 2014, in the House of Commons. It was due for an answer on Monday, 28 April 2014 (named day). It was answered by Esther McVey (Conservative) on Monday, 28 April 2014 on behalf of the Department for Work and Pensions.
Jobcentre Plus
- Question
-
To ask the Secretary of State for Work and Pensions what representations he has received from charities and community organisations on the removal of warm phones from Jobcentre Plus offices.
- Answer
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The Department has received a number of inquiries from charities and community organisations on the removal of customer access phones.
They have all been reassured that claimants will still have access to a telephone when necessary.
Jobcentres provide face to face support for claimants. After the removal of customer access phones, claimants who require access to a phone in connection with their benefit or job search will be given controlled access to a telephone in a jobcentre.
Secondary information
- Type
- Written question
- Reference
- 579 cc527-8W; 196471
- Session
- 2013-14
- Subjects
- Jobcentres Telephones
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2025-05-03 10:11:23 +0100
- URI
- http://hansard.intranet.data.parliament.uk/Commons/2014-04-29/14042968000852
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